Privacy Policy

Introduction

Journey Outlet ("we," "us," or "our") is a brand of Journey Auto Group, which is the parent company and legal owner of Journey Outlet. Your privacy matters to us. This Privacy Policy explains what information may be collected when you use this website, how it is used, and the choices available to you.

This site lists used vehicle inventory and offers interactive features such as lead and financing forms. Some services are handled by Journey Auto Group and its affiliated dealerships, each of which may have its own privacy practices.

1. Information We May Collect

• Lead and financing form submissions. If you submit a "Request info," "Make an offer," "Test drive," or financing application form, we collect the details you provide (such as name, email, phone number, and message) so we can respond to your inquiry.
• Saved vehicles. When you save a vehicle for later, the vehicle's ID is stored in your browser's local storage on your own device.
• Aggregated analytics. Our hosting platform provides a lightweight built-in analytics script that records aggregated visit information (such as pages viewed, referrer, and approximate location).
• Server logs. Standard web server logs may record information such as IP address, user agent, and timestamp for security and troubleshooting.
• Administrator sign-in. Staff who manage the site sign in through an internal admin area. Authentication is limited to authorized staff.

2. How Your Information Is Used

• To respond to inquiries and route them to the appropriate dealership.
• To operate, maintain, and secure the website.
• To understand aggregate site usage and improve the experience.

We do not sell your personal information. Information submitted through this site is shared with Journey Auto Group and the dealership associated with your inquiry so a representative can follow up with you.

3. Service Providers

We rely on third-party service providers to operate this website, including:

• A managed backend platform that stores form submissions and inventory data.
• An email delivery service used to send lead notifications to dealership staff.
• Our website hosting platform, which provides infrastructure and built-in analytics.

4. External Links

This website includes links to external sites operated by Journey Auto Group, our affiliated dealerships, and other partners. Those sites have their own privacy policies and data practices.

5. Cookies, Local Storage, and Similar Technologies

We use a small amount of local storage in your browser to remember saved vehicles on your device. Our hosting platform's built-in analytics may set standard cookies or equivalent identifiers to distinguish visits. We do not currently use third-party advertising or remarketing pixels on this site.

6. Your Choices

• You can choose not to submit a form; the rest of the site remains available.
• You can clear saved vehicles from your saved list or browser storage.
• You can request that we delete information you have submitted by contacting us.

7. Security

We maintain reasonable security measures to protect information handled through this website. No method of transmission or storage is completely secure, but we work to safeguard information against unauthorized access, alteration, or disclosure.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or applicable laws. Updates will be posted on this page with a revised "Effective Date."

Contact Us

Journey Outlet is operated by Journey Auto Group, its parent company and legal owner. Questions about this policy?

Journey Outlet
1881 Lougheed Hwy, Port Coquitlam, BC V3B 5V6
604-670-1033

Journey Auto Group
1300 Dominion Ave, Port Coquitlam, BC V3B 8G7
journeyautogroup.ca